What is a Mystery Box?

What's a mystery box?

A surprise box with a specific theme or brand is known as a mystery box. The box's contents represent a particular value. For instance, if you buy a mystery box online for € 75, you'll get products worth € 300. Until delivery, the contents of the box will remain a surprise. You can also get FREE box from Lootie or Hypedrop.

What you can anticipate from a mystery box 

Image from: https://silverhanna.com/hypedrop-promo-codes/

Despite the fact that the contents of the box remain a surprise, you can still anticipate certain things. You won't have to worry about counterfeit goods or products of a different brand if the seller says that a certain brand will be included in the box. You should probably anticipate this when the seller claims that the content is worth at least € 300. If the mystery box has a lower value than promised, the offer does not match the actual contents. That is deceptive!

Your rights if you are deceived Sales that are misleading are illegal in the Netherlands.You are entitled to a refund if you make a purchase based on false information.The mystery box's seller is obligated to refund the purchase price, including the cost of shipping.Using the ECC letter template, undo your purchase:erroneous information about the purchase contract's termination.ACM ConsuWijzer should also be notified of your complaint about the seller.

Image from: https://silverhanna.com/lootie-free-box-codes/

Unsatisfactory experience unboxing? Right to cash out!

Are you dissatisfied with the mystery box's contents?After that, use your right to withdraw!The mystery box can be returned within 14 days, after which you can cancel for any reason and without providing a reason.The seller is obligated to reimburse the entire purchase price and may not charge any fees for the return of the online purchase.Return policies for online purchases are governed by distance selling policies.You are allowed to examine the contents of the mystery box by opening it in accordance with these guidelines.As a result, once the box has been opened, the seller cannot refuse a return.If the product in the box has been used or the seal has been broken, a return may be turned down.The seller must make it clear to you in advance why you shouldn't break a seal, such as for hygiene reasons, and what will happen if you do.Are you not knowledgeable?The return must then be accepted by the seller.

Questions?Kindly ask!

Do you have a problem with a mystery box seller from another EU nation?After that, you can use the online form to get in touch with our legal professionals and get free legal help.Do you have any inquiries regarding a Dutch vendor? After that, you can get free advice by contacting the Legal Advice Desk.